How good temps are vital to business success in 2017
Some people consider themselves “professional temps?” They get the flexibility to choose when and where they work, as well as lots of variety and the opportunity to meet new people across a variety of organisations.
That said, the definition of ‘the temp’ has changed considerably from just a couple of years ago.
The differences between temps in 2017 versus the past
According to Michelle Macdonald, National Manager, Bridge Consulting, it isn’t the temp job itself that is so dramatically different. Rather it is client requirements that are redefining the position.
“We have seen the need for temporary assistance change over the years, moving from just short term (one to two days) but also to long term-requirements usually to assist with projects and various leave needs,” said Michelle.
But the technology improvements of today, have made the ability for a temp to be effective at the job quickly. In turn, this has opened doors for more temporary assignments across a range of disciplines. It’s no longer just about straight administration.
Where do businesses benefit the most from temps?
“All businesses are impacted by various forms of leave such as sick, annual, maternity, long service leave from time to time. The ability to utilise temporary staff in these circumstances allows for permanent employees to take time off without feeling that they are causing stress to other colleagues,” said Michelle. “However, good temporary staff can be engaged in a variety of roles, from project management to customer service,”
Temps are expected to have the ability to juggle internal processes, allowing for temporary staff to be utilised in areas such as basic administration or reception. Essentially, any business with functional processes and procedures in place should be prepared to delegate assistance at short notice.
It’s often the case, when a client takes on a temporary, that they realise the person has much stronger skills and engages the person to undertake more.
Setting realistic expectations for new temps
Employers should provide a thorough brief of what the temp’s duties will be. However, both the employer and the temp need to be flexible. If the role changes, then it is important to ensure that everyone is made aware of the alterations. Fortunately, temps are answering the call very well.
“It’s often the case, that when a client takes on a temporary employee, that they realise the person has much stronger skills and engages the person to undertake more.
“Quite often companies are faced with an influx of projects they leave applications where it’s not essential to take on a permanent person as the demand is short to medium term. In some instances, organisations will take on a temporary with a potential to become permanent and will measure the outcome to justify making a permanent appointment,” completed Michelle.
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