Customer Service Representative

  • Industry Leading Company
  • Great Company Culture
  • Permanent Position
  • pin
    Melbourne > All Melbourne
  • $
  • time
    Full Time

A leading supplier of high-quality scientific instrumentation and consumables is currently looking for a driven and ambitious Customer Service Representative to join their high performing team.

Responsibilities include:

  • Processing customer orders, following up quote inquiries, raising sales orders, stock availability and delivery times.
  • Maintaining and expanding the Science portfolio by servicing and developing an existing customer base and building new relationships with potential customers
  • Answering phone calls and addressing emails in a professional manner, identifying the needs of clients and provide assistance where possible or transfer to appropriate personnel.
  • Provide service and support to the Sales Team interface between dispatch and sales.
  • Enter all communications with internal and external clients in their CRM system.

Ideally, you will have:

  • Prior exposure to the scientific industry
  • Prior experience in a Customer Service/Administrative/internal sales role
  • Experience in distributions/logistics
  • Experience with SAP/SAP Business one
  • Exceptional time management skills
  • Excellent analytical, interpersonal and troubleshooting skills.
  • Excellent written and verbal communication skills.
  • The ability to work independently and part of a successful team.

To submit your application in strict confidence, click the 'apply' button. If you require further information, please contact Aya Inazato on 03 9864 6050.

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