What we Value
The Bayside Group’s founding principles of specialist expertise and partnership have remained consistent since 1976.
This has resulted in long-term relationships with employers, candidates and our workforce, many of which have spanned decades.
Our recruitment model differs from competitors thanks to this philosophy – consultants are not paid commission, instead working as a team to deliver the best outcomes.
As a team, we aim to provide a superior customer experience, and through our ISO certified quality systems, measure and aim to continuously improve our services.
Our sustainability framework recognises our corporate responsibility to key stakeholders; clients, candidates, employees and the broader community. Bayside Group is focussed on continuous improvements that promote ethical services.
We work to consistently to support and demonstrate our shared values.
We are honest, ethical and transparent in everything we do.
We do what we promise, every time.
We take personal responsibility for our work, correcting any mistakes.
We work together to build long term relationships by sharing information, knowledge and experiences.
We challenge ourselves to give our best by understanding and exceeding customer expectations.
Partnering in the future of people
Customer Service Charter
Our aim is to provide a great experience for our clients, candidates and workforce. As such, the Bayside Group’s Customer Service Charter focuses on how we:
- Build relationships with our candidates and workforce
- Deliver quality client services
- Share relevant information and knowledge
- Value your time
- Manage safety and employment risk
We approach corporate social responsibility first and foremost through ethical recruitment, employment and safety practices that are effectively measured and monitored.
Our Sustainability Framework supports our vision, which is embedded into everything we do.
Our purpose is to partner with our clients and candidates to deliver quality services that add and create value. Our promise is to advocate workplace health and safety and utilise our networks and resources to support our community and environment. Our potential will be realised by developing our employees and living our values.
As a key part of our Community program, we provide office space to Ethiopiaid and two of our Board members contribute as non-executive directors.
Eliminating Modern Slavery
The purpose of the Bayside Group’s Modern Slavery Statement, as informed by the Modern Slavery Act 2018, is to outline our approach and commitment to minimising the risk of modern slavery in our business operations and supply chain.
As labour hire, recruitment and secondment solutions form part of our service offering, our existing practises and governance frameworks are cognisant of modern slavery elements, in line with Australian employment legislation.
We recognise that our responsibilities lie beyond legally compliant practices across our operations, to ensuring ethically and socially sound and responsible engagement and treatment of all workers across our business operations and supply chain.