This role combines sample management, administration, client service, and laboratory coordination. You will be responsible for ensuring the accurate registration and processing of samples, supporting laboratory operations, and providing exceptional service to internal and external clients.
Responsibilities Include:
- Register and process sample submissions accurately within a Laboratory Information Management System (LIMS).
- Review Chain of Custody documentation, quotations, and client instructions.
- Coordinate sample receipt, distribution, and outsourced testing activities.
- Prepare and issue analytical reports and supporting data to clients.
- Respond to client enquiries regarding testing services, results, and work progress.
- Perform general administrative duties, including client set-ups, invoice processing, and report amendments.
- Assist with workload planning and continuous improvement initiatives.
- Support and mentor new team members as required.
Ideally you will have:
- A diploma or higher qualification in a science-related field (preferred).
- Previous experience in a laboratory, scientific, environmental, food, or pharmaceutical environment.
- Strong administration, customer service, and communication skills.
- A high attention to detail and excellent organisational abilities.
- Proficiency with Microsoft Office, particularly Excel, Outlook, and Word.
- Experience with SampleManager or other LIMS platforms (highly regarded).
- Ability to work effectively in a team and manage competing priorities.
This is an excellent opportunity to join and develop your career within a government department dedicated to advancing Australia's economy and well-being through biological, chemical, legal, physical, and trade measurement.
Apply below or contact Alen Skaro on 0437 889 824 for a confidential discussion.
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