Our client is a leading residential golf and lifestyle community, recognised for delivering premium experiences and exceptional amenities. With a strong focus on service, community engagement and operational excellence, the organisation is committed to continuous improvement and long-term strategic growth.
Our client’s culture is built on strong core values centred around accountability, listening, care and excellence. These principles guide decision-making and foster a positive, respectful and high-performing workplace culture.
The Role
Tuesday to Friday - Working 8am - 5:45pm
Saturday – Working 9am - 2pm
The Receptionist is the first point of contact for members, guests, and visitors, delivering a warm and professional welcome while managing enquiries and providing administrative support. This role plays a key part in maintaining service standards and ensuring a positive experience for all.
Key responsibilities include:
- Serve as the first point of contact for members, guests, and visitors, providing a welcoming and professional experience.
- Manage incoming calls, emails, and enquiries promptly and courteously.
- Handle restaurant bookings, reservations, and payments accurately.
- Provide administrative support to the administration team and other departments as required.
- Assist with general office duties, including filing, data entry, and document preparation.
- Uphold confidentiality and follow organisational policies and procedures
- Minimum 1 year experience in a receptionist or similar customer-facing role.
- Intermediate computer skills, including Microsoft Word, Excel, and Outlook
- Familiarity with Freshdesk or other booking/reservation systems
- Excellent telephone manner and strong interpersonal skills.
- Ability to manage time effectively and work with minimal supervision.
- Confident cash-handling abilities